Lorraine Evans, now 85, woke up in the hospital after a routine biopsy procedure to find that her jaw had been broken during the procedure, and she had been handed a $14,000 medical bill. Unaware of the extent of the damage initially, she went to see another doctor for the pain and discovered how badly she had been dealt with at her previous hospital. She filed a medical malpractice lawsuit at Bronx Supreme Court in 2015 against the hospital responsible for the incident.